Counselling & Support

Guidance for every kidney health journey

Connect with our trained care team for personalised support, lifestyle coaching, and practical next steps after diagnosis or risk screening.

Overview
Benefits
How it works
Get Support
FAQs

About the counselling service

Our multidisciplinary team of nurses, dietitians, and renal therapists helps you navigate kidney care with confidence. This service is free and open to people at any risk stage.

Kidney risk evaluation: Evaluate blood pressure, blood sugar, and lab trends to assess your current risk and monitor progress.

Personalized action plan: Get a road map for nutrition, medication review, and lifestyle adjustments tailored to your profile.

Ongoing support: Access regular check-ins, progress updates and referrals to specialists or community programs as needed.

Who benefits most

Our pathway is designed for both patients living with kidney disease and those wanting to prevent it.

  • Diagnosed with CKD: Stage-specific plans for improving eGFR control, reducing proteinuria, and managing complications.
  • At high risk: Support for people with diabetes, hypertension, obesity, or family history who need early intervention.
  • Caregivers & families: Guidance on how to effectively support loved ones through treatment adherence and lifestyle choices.

How it works

Simple 4-step process to get started in minutes.

  1. Complete form: Share your contact details and relevant health history in the secure form below.
  2. Intake call: A counselor will contact you to confirm your situation, priorities, and preferred session format.
  3. Plan session: Choose a convenient time for video or phone counseling and get immediate tools.
  4. Follow-up: Receive session notes, practical recommendations and next steps to keep progress on track.

Request a counselling session

Submit your information below and our team will contact you within 48 hours.

Please replace the link above with your actual Google Form URL. If your form is set to private, ensure sharing settings allow responses from anyone with the link.

Frequently asked questions

Is the counselling free?

Yes, there is no fee to access the basic counselling offering through PrimeLife Kidney Foundation.

How long is each session?

Each session is typically 45–60 minutes; follow-up calls are arranged as needed.

Do you share my health data?

No. We follow strict confidentiality and privacy guidelines; information is only used for care coordination.

Can I request a specific practitioner?

Yes — indicate your preference in the form, and we’ll do our best to match you when availability allows.